About Garden City Customs Services Inc.
A Canadian customs brokerage and logistics company headquartered in Niagara Falls, Ontario. For more than four decades, we have supported businesses importing goods into Canada with accurate customs clearance, regulatory guidance, and dependable service. Our team is based in Niagara; we clear commercial shipments at any port of entry in Canada.
- 1981Founded by Helmut Hagenberg
- 40+ yearsOf customs brokerage service
- 3 officesNiagara Falls, Fort Erie and Queenston
- Canada-wideClearance at any port of entry in Canada
A Personal Approach in a Modern Industry
True around-the-clock service with a personal touch has become increasingly rare in today's logistics and customs environment.
Committed to service
At Garden City Customs Services Inc., availability and responsiveness are not slogans. They are part of how we operate. Our team remains accessible, engaged, and committed to understanding each client's specific needs.
Committed to you
While many industry relationships have become more distant and transactional, we focus on building partnerships that are consistent, reliable, and built on direct communication. This approach allows our clients to operate with confidence, knowing experienced professionals are available when it matters most.
Founder & Early History
Helmut Hagenberg (President) founded Garden City Customs Services Inc. in 1981 with a clear purpose: to provide superior customs brokerage service and build lasting relationships in an industry where trust and accountability matter.
His commitment to professionalism, accuracy, and personal service laid the foundation for what Garden City would become. Operating from 70 Princess Street in Fort Erie, Helmut envisioned a brokerage rooted in community, reliability, and long-term partnership rather than short-term transactions.
Through multiple generations of family involvement and more than four decades of professional service, Garden City has evolved into the company Helmut set out to build. Today, we continue to support importers with compliant CBSA clearance, consistent service, and long-standing client relationships.
- 1981Helmut founds Garden City Customs Services Inc., operating from 70 Princess Street in Fort Erie.
- Four decadesMultiple generations of family involvement shape the brokerage Helmut set out to build.
- TodayHead office at 6045 Progress Street, Niagara Falls, with offices in Fort Erie and Queenston and clearance across Canada.
Meet the Garden City Customs Services Team
The people behind every declaration, release and delivery, from the customs floor to the warehouse.
Lars JensenController
Solomon JensenDirector of Operations
Kerry McCallumCustoms Clearance Manager
Jack McCallumDirector of Business Development- Tammy MottSenior Customs Clearance Specialist
- Scott ErwinCustoms & Logistics Coordinator
- Colin ToddCustoms Clearance Specialist
- Melanie BennettCustoms Clearance Specialist
- Alicja PraczukSenior Accounting Administrator
- Peter KingstonWarehousing Manager
What We Do
Our team works closely with importers, carriers, and government agencies to ensure shipments move across the border efficiently and in compliance with Canada Border Services Agency (CBSA) requirements.
Our Clients
- Manufacturers
- Distributors
- Transportation companies
- Retailers
- Specialized importers
Garden City supports businesses across a wide range of industries that rely on efficient cross-border trade. Our clients include manufacturers, distributors, transportation companies, retailers, and specialized importers moving commercial freight into Canada.
Some import shipments every week, while others require occasional support for specific projects or equipment imports. Regardless of shipment volume, our focus remains the same: accuracy, compliance, and dependable service.
Service Areas
We support importers throughout Niagara, Ontario, and across Canada. Our offices work closely with carriers and terminals at key Canada–United States commercial crossings, including the Peace Bridge and the Queenston-Lewiston Bridge.
6045 Progress St, Niagara Falls, ON L2G 7X1
Vision
Our vision is to grow alongside the businesses we support while maintaining the level of service that has defined Garden City for more than four decades. We believe long-term success is built through strong relationships, professional continuity, and a commitment to doing the work the right way.
Committed to Service. Committed to You.
Work with a brokerage that picks up the phone.
Talk to a licensed customs broker about your next shipment.